Grand Mercure Bengaluru at Gopalan Mall welcomes Aishwarya Biswal as Front Office Manager

Grand Mercure Bengaluru at Gopalan Mall has appointed Aishwarya Biswal as the new Front Office Manager. With over seven years of experience in room’s management and a proven track record of delivering exceptional guest experiences, Biswal brings a wealth of expertise and leadership to her new role.

Prior to joining Grand Mercure Bengaluru at Gopalan Mall, Biswal served as the Assistant Front Office Manager at Hyatt Centric Chandigarh, where she played a key role in managing front office operations, ensuring maximum customer satisfaction, and enhancing guest experiences. Her dedication to excellence and commitment to guest satisfaction have been recognised through numerous accomplishments.

“In her new role, Aishwarya will be responsible for overseeing the daily operations of the front office, ensuring that guests receive the highest level of service during their stay. She will also be responsible for managing and training the front office team to deliver exceptional customer service and maintain the highest standards of efficiency. We are confident that her leadership and dedication will further elevate our commitment to delivering outstanding guest experiences,” said Sachin Maheshwary, General Manager, Grand Mercure Bengaluru at Gopalan Mall.