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TripAdvisor’s Country Manager for India, Nikhil Ganju takes us through what hoteliers should think about when looking at reviews on their property and tips on how to maintain a positive reputation online.
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How The Internet of Clean is changing the image of the cleaning industry. Automation and equipment connectivity is transforming efficiency and effectiveness of cleaning and hygiene regimes in kitchens, guest rooms, laundries and public areas.
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The founders of Classic Coffee have been involved in coffee cultivation for the better part of 150 years, over five generations. Through this journey, the group has acquired and curated estates in the premier coffee growing regions of India viz. Chikmagalur and Sakleshpur.
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Gin has played swashbuckler in many popular culture books and movies, which has furthered its status amongst all strata of society.
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The power equation and love hate relationship between hoteliers and Online Travel Agencies that has been continuously been evolving, sometimes counter intuitively, has made the travel market very exciting both for investors and end consumers.
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Any business that has customers is in the people-business, especially hospitality. In the hospitality sector, where sensitivity to customer reviews is extremely high, all departments are constantly over-worked. This is also because, hospitality is susceptible to immediate and, sometimes, harsh feedback.
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Columnist Nikhila Palat speaks with bar consultant and master mixologist Andrew Pearson from the UK about his latest product, the House of Nomad, which opened in Taj Lands End Bandra.
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One of the most commonly mentioned anecdotes regarding Quick Service Restaurants is that almost 50% close within the first year of operations. This factoid has not been proven, but people who work in the sector know that location is one of the key factors that impacts success.
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The wedding market is a recession proof industry. It's a business that keeps growing with people trying to upstage every wedding prior to theirs. Destination weddings therefore have become hugely popular as a different destination offers that added edge required to make for a memorable wedding.
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It’s easier than ever before to start a business. While a decade ago you needed a good deal of starting capital and a pretty strong idea to convince the bank to loan you some money, nowadays all you need is a laptop and the semblance of a decent idea. If you’re planning on becoming the next Mark Zuckerberg or Richard Branson, however, prepare yourself for a shock.
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