The way digital age customers purchase and consume hospitality services is changing dramatically, forcing the hospitality industry to transform its offerings, products, services and infrastructure.
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Nikhila Palat has a chat with award winning spirits expert, Basab Paul, founder of Octaga Green about his list of award winning products.
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Some businesses say increases have reduced the number of people that they can employ, pushing them inevitably towards new technology to protect that all-important bottom line. Nowhere has the argument over the minimum wage been as hotly contested as in America where it’s recently bubbled to the top of the business agenda.
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September has been a month of gastronomical magic with culinary superheroes from around the globe travelling to Mumbai to whip up their award winning fare.
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Started in 2013, Sweetish House Mafia is the brain child by Neha Sethi and her business brain brother-in-law Aakash. This cookie chain has since taken over the city with 7 outlets creating over 1000 cookies daily. But it all started with a car.
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Many a time we have seen hoteliers and properties at a fix on how to tackle such situations, as well as how to prevent them.Whetherone runs a museum, a landmark or a cultural attraction, it is a good idea to have several options in place to encourage positive visitor behaviour that can help in the protection of your assets. Nikhil Ganju, Country Manager, TripAdvisor India shares insights and helpful tips that can help your properties stay in good condition whilst ensuring visitors continue to enjoy a great experience.
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A chat with the founder of Ease My Stay, Dheerin Motwani on how his company digitally transforms hotels and helps them to service guest needs better.
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With Facebook reporting that their new robots had to be shut down because they started to talk in a new language, suspicion is on the increase that AI is taking over.
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Having grown up in a time of rapid change, millennials have a set of priorities and expectations sharply different from previous generations. If companies want to boost employee engagement, increase travel program compliance and drive savings in their corporate travel spend in years to come, it is crucial for them to understand millennial travellers’ priorities, expectations and behaviours.
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While earlier security solutions meant installing a simple CCTV and fire detection systems, requirements of the hospitality sector has changed markedly. Presently there is a growing demand for baggage scanners, crash-rated bollards, under vehicle scanners, high definition IP CCTV cameras and biometrics systems. Hotels also have set up command centres to monitor security.
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