Articles for Operations

With Cyrus Mistry Gone, What Will Happen to Rakesh Sarna?

After Mistry's Fall, Industry Agog with Speculation Over Rakesh Sarna's Future. But Taj CEO Not Likely to Go Anywhere Soon.

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AccorHotels and LinkedIn App to Boost Business

All AccorHotels guests can use this new feature, Business Check powered by LinkedIn, to create and facilitate business opportunities. By allowing travellers to identify people in their professional network who are based in the city they are in

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Selling At MRP Not Applicable For Hotels & Restaurants: HRAWI

The Hotel and Restaurant Association of Western India (HRAWI), in a bid to remove any ambiguity over selling water, aerated drinks and similar commodities above the Maximum Retail Price (MRP), has issued a circular to its members clarifying that hotels and restaurants could continue to sell the same above the MRP.

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THAI Smile Airways to Fly to five Cities of India

The flights will gradually start operation from Bangkok to Gaya and Varanasi from October 1, Bangkok to Jaipur from November 15, Bangkok to Ahmedabad from December 1 and Bangkok to Lucknow from December 17, 2016.

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How to Catch MICE

MICE is a very important part of hotel business. In India, it can be as much as 30 per cent or more of annual income. We speak to hoteliers with units specifically geared to the MICE as well as the social banqueting business and get them to tell us how their business is growing.

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Making a Difference and Creating Moments for Guests

Mumbai Grand Hyatt Mumbai’s Sunjae Sharma speaks to us on what it takes to run one of India’s most successful hotels and how he keeps ahead of the game when it comes to the extremely competitive MICE market in Mumbai and beyond.

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The Epitome of Tajness

The Area Director for Taj and General Manager of Taj Palace New Delhi speaks to us on the unique character of his hotel and how it continues to be a huge presence in the MICE market as well being an iconic property in the company portfolio.

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Red Fox Hotel, Hyderabad Hits 100 for 100 Days: Lemon Tree Hotel Co

Strategically located in the heart of HITEC City, and in close proximity to Gachibowli and Jubilee Hills, the hotel had also accomplished a near similar feat last year when it went fully sold out for 31 days in the month of July.

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