Shangri-La Eros New Delhi has announced the appointment of Vikram Sood as the new Director of Rooms. With over 20 years in the hospitality field, he is focussed on enhancing guest experiences and improving hotel operations.
Sood has a solid background in the industry, having worked at prestigious international hotels, including the Fairmont Maldives and Shangri-La Hotel Colombo. He previously held multiple roles at Shangri-La Eros New Delhi, where he returns as a valued member of the leadership team. He holds a Diploma in Hotel Management and a Degree in Humanities.
In his new role, Sood will oversee the management of the rooms division, focusing on guest services, operations, and team performance. His leadership skills and understanding of luxury hospitality are expected to elevate service standards and improve guest experiences at the hotel.