Episode 31 of Diversey BW HOTELIER The GM Show (Season 2) “Leadership in Operations: GM’s Role In Driving Operational Excellence Across Various Departments” hosted Bhuvanesh Raj Khanna, CEO, BW Communities, BW Businessworld and moderated by Kanika Hasrat, Area Director UP, Uttarakhand, MP & GM, Taj Lakefront Bhopal. Eminent Speakers: Rohit Bajpai, GM, Sheraton Grand Palace Indore; Amit Paul, GM, Hyatt Raipur; Vinod Nair, GM, Ramada Khajuraho; Tanika Taneja, GM, Taj Usha Kiran Palace, Gwalior; Vidish H. Mhatre, GM, Wow Crest, Indore - IHCL SeleQtions; Aman Dhoundiyal, GM, Jehan Numa Palace Presenting Partner: Diversey