ITC Hotels has been the first chain to eliminate single use plastic products. We were the first to introduce water in glass bottles.
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Hotels will increasingly look at non-core revenue streams (NCR) by utilizing existing infrastructure for newer business opportunities.
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India has the largest number of cuisines in the world. These need to be promoted so that India becomes the leading culinary destination internationally.
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The biggest single factor influencing tourism in the 2020s however, will be technology and the continued rise of smart solutions.
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In their quest to know more, understand more about the wine they are drinking, youngsters prefer labels which clearly list down the grape varieties, the vintage, the terroir, ideal storage temperature and sometimes even what they are best paired with.
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The industry is witnessing heightened competition with the arrival of new players, new products and new systems, such as the room aggregators, who offer a curated list of hotels or private homes, villas and stays.
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Just like technology is helping other key businesses across the globe, food industry too has a great amount of scope to implement technological advancements and make progressions with time.
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The bottomline is, if we host events, we in the hospitality industry must make sure each one counts -- and is counted. Only then will our global ranking rise.
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Going forward, MICE operators will look beyond infrastructure and connectivity at the unique offerings that set a destination apart
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With the government ramping up infrastructure across the country, India has started getting attention in the international mice market. The industry must now act together to cash in on the positives.
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