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Author
Frederick joined Avaya in early 2007, bringing over a decade of experience in hospitality-specific consultancy. Prior to his role at Avaya, he was the Director of IT for Jumeirah Group’s Burj Al Arab, and has been a key implementer of integrated solutions for hotels in the Middle East and around the world.
The hospitality industry is one of the industries where digital disruption is being witnessed first-hand by consumers like us! According to a Meltwater report titled ‘Digital Disruption of the Hospitality Industry’, Asia’s hospitality sector boasts an industry growth of 4 percent to 5 percent per annum.
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