RMS Cloud: All set to offer carbon neutral technology by 2025

RMS Cloud, with headquarters in Australia, produces and supports online booking, channel management and front office systems to global hospitality industry. The company has been at the forefront of developing property and reservations management systems for over 30 years for holiday parks, caravans & RV parks, hotels, motels and apartment segments with specialty applications for mining, defence, facility and shopping centre industries. 

The RMS property management system offers the unique ability to provide real-time online booking functionality which enables the collection of bookings from a property’s website, the global distribution system and an expansive variety of third-party travel websites. Trusted by over 6,000 properties across 45 nations, its unrivalled software offers everything you need to successfully run business.

Solutions for hospitality sector

“As RMS Cloud is a SaaS company, it offers world-class property management system with inbuild capabilities of distribution, POS, stock / material management – all from a single sign on. RMS Hospitality Cloud is a secured and scalable software built to suit individual / multi-property / enterprise or alternate accommodation spaces like hotels, hotel chains, vacation rental firms or even hostels,” says Vivek Gangishetty, Vice President - Sales and Marketing, India and South East Asia, RMS Cloud. He adds that RMS Cloud can help hoteliers and owners with restaurants, banquets and spas with complete stock or material control with barcode scanning to track movement. “With native channel switch, RMS helps hoteliers distribute inventory over 100 different OTAs and GDSs worldwide,” he shares.

New offerings

Gangishetty says, “Our new offerings include Message Service Integrations with Line, WhatsApp, WeChat, Facebook Messenger and major messaging platforms within RMS and Internet of Things (IoT) for increased interface connectivity and expansion of integrated partners and direct OTA integrations. Then, there is security continued adoption of best practice cloud security measures and the payment plan technology that allows customers to pay a future reservation over an agreed period with automated scheduled credit card transactions.”

He also talks about facial recognition technology to provide hyper-personalised automated services. “RMS is embarking on a plan to provide carbon neutral technology by 2025. With the support of frictionless guest facing applications, going paperless is entirely possible with RMS Cloud. We want to take that many steps further and be a 100 per cent carbon neutral organisation by 2025,” he says. 

The company will be integrating AI technologies (primary chatbots) into customer facing PMS technology like the RMS guest portal, internet booking engine and RMS’s two-way email and SMS modules. “Whether it is a request for ice or extra towels, reporting maintenance and late checkouts or making a booking in the restaurant, we will use data insights and intelligence to provide personalised automated service,” informs Gangishetty.

Better from competitors

“RMS Cloud is one of the first movers into Cloud technology for hospitality industry. We have envisaged contactless check-in / check-out which helped our clients handle Covid19 with ease. RMS Cloud not only helped hotels and resorts save over 50 per cent of redundant IT infrastructure, it ensured that the NPS scores increase month on month. RMS Hospitality Cloud enables its clients with a variety of inventory management options,” he says.

RMS clients can enjoy asset management / owner accounting with exclusive owner portals to ensure accounting is smooth and transparent, owners can view the existing assets and the status of the asset monetisation. “RMS clients can activate corporate/ client portal for corporates and clients to directly book/ amend and cancel bookings,” says Gangishetty.