Redefining hospitality processes

IDS Next is a long-standing international hospitality technology business with an unrivalled reputation and a proven trackrecord of over three decades. It is trusted by the world’s leading hospitality brands including Taj, ITC Hotels, Sarovar, Royal Orchid Hotels, Pride Hotels, Marriott, Choice,  Best Western, Banyan Tree, Taj, Wyndham, Radisson, and Mayfair Hotels & Resorts. The company always aspires to achieve year-on-year growth with a presence in 45-plus countries serving over 5,000 hotels, presenting excellent opportunities for our customers and partners to grow with the company.

Products/ solutions for hospitality sector

From contactless front desk operations, guest request handling, and housekeeping management to payroll, finance, inventory management, and procurement, IDS Next’s award-winning software automate and streamline all front and back-office hotel operations across departments. “With a standard API approach, IDS Next integrates with over 100 of the world’s leading technology partners to complement a hotels existing systems and solutions. Available in single modules and as an all-in-one solution, IDS Next’s smart hotel software is designed for hoteliers through the company’s-house development team comprising 135 hospitality technology professionals and supported 24/7 by 90 customer services agents in 30 languages,” shares Manoj K Mohanty, Vice President Sales (South & Central Asia), IDS Next. 

New offerings for 2022

“We are a company well-versed in the changing demands of a swiftly evolving market. In line with these changes, we are launching a host of new solutions that will complement our existing solutions and products, expanding our capabilities and reach. What we have in store for the next year is definitely something that has stood the test of time is adaptable and new. Contactless technology is not something new in the hospitality industry anymore, it is a part of our normal lives. Therefore, we intend to bring new and innovative tech that is timely and revolutionary,” informs Mohanty. 

One up on competition 

IDS Next’s mobile-first solutions support the industry’s quest for contactless technology. Also, the solutions and products offered by IDS are accessible to all hotels operating in the hospitality field, from large chains and groups to independent and boutique hotels. "Moreover, IDS allows its customers to choose the solution that best suits their requirements. “We enable customers to explore the depth and breadth of IDS Next’s solutions available as stand-alone on-premise, cloud, or hybrid modules to suit your bespoke needs, budget and preferences. All our solutions seamlessly integrate with our products and selected third-party products to create a frictionless user experience,” he says.