Marriott International announced the launch of Business Access by Marriott Bonvoy™, an online travel booking program designed as a direct channel for small to medium-sized businesses. The Program combines an expanded booking experience with benefits and rewards available only through Marriott Bonvoy’s travel program and portfolio of brands. Business Access is available to small to medium-sized businesses based in the United States, Canada, Europe, the Middle East, Africa, the Caribbean, and Latin America and is anticipated to expand to other regions.
According to a global survey commissioned by Marriott Bonvoy® and conducted by Wakefield Research among business travellers at small to medium-sized businesses in the U.S., UK, Canada, and Mexico, 75 per cent reported experiencing frustrations with their travel booking platforms, whereas 56 per cent say they are difficult to use while 27 per cent are unhappy with the inability to book travel and hotels from the same place, and more than a quarter (27 per cent) express disappointment with the platforms’ lack of integration with their travel expense programs. Furthermore, 58 per cent are so unwilling to work within their current programs that they would rather ask for forgiveness than permission to book outside their companies’ travel management platforms.
With Business Access, companies can book hotels in the Marriott Bonvoy portfolio at a discounted rate, as well as flights, rail, and rental cars, within one easy-to-use multilingual tool. The Program includes additional features that satisfy business needs, such as access to live traveller data, real-time reporting, and expense management.
"We recognize the significant value small businesses provide to the hotel industry, which is why we’re excited to combine the benefits of our award-winning travel program with a comprehensive suite of tools in Business Access by Marriott Bonvoy,” said Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer, Marriott International. “Whether small to medium-sized businesses are looking for convenient online booking capabilities for their employees or better expense management solutions, the all-in-one platform, merged with our portfolio of hotel brands around the world, provides everything they need to manage their business travel needs” added Pinto.
With a seamless experience at every step, companies can now take their travel to the next level and benefit from features that include discounted Marriott Bonvoy Rates and Awards, elevated shopping experience, customisable travel policies, global travel policy management and reporting, traveller health and safety monitoring, expense management solutions and access to Marriott Bonvoy benefits.