The Ritz-Carlton, Bangalore has appointed Mamta Yadav as its new Director of Rooms, a move that underscores the hotel’s dedication to maintaining top-tier luxury hospitality standards. In her new role, she will focus on enhancing the guest experience, ensuring that service remains both personalised and impeccable.
Yadav brings over a decade of experience in the hospitality industry to The Ritz-Carlton, having previously held leadership roles at renowned properties such as JW Marriott and Hyatt Regency. Known for her expertise in relationship management and a keen understanding of contemporary hospitality trends, she is expected to contribute significantly to the hotel's operational excellence.
Reuben Kataria, General Manager of The Ritz-Carlton, Bangalore, expressed confidence in this strategic appointment, stating, "At The Ritz-Carlton, our commitment to unparalleled luxury hospitality is reflected in our relentless pursuit of excellence, creating memorable experiences for each guest. With the appointment of Ms. Mamta Yadav as our new Director of Rooms, we further enhance our focus on personalised service and meticulous attention to detail, ensuring every stay is nothing short of extraordinary. Her wealth of experience and passion for delivering the finest guest experiences will undoubtedly elevate our service standards to even greater heights.
Her career began at Taj Hotels, where she honed her skills at iconic properties like The Taj Mahal Hotel and JW Marriott Aerocity in New Delhi. Her strategic approach has previously improved interdepartmental communication, helping to create seamless experiences for guests.