IDS Next: Integrating synergies into solutions

The IDS Next’s mission to revolutionise the hospitality tech sector began in 1987, and by 2009, it became the largest hotel software company in Asia. Today, its portfolio spans Southeast Asia, the Middle East, Africa and Oceania, serving hospitality markets in 50 countries. “We are the trusted hospitality solutions partners of multiple hospitality businesses including both world-renowned hotel chains and start-ups. We provide solutions that meet the needs of the contemporary market, ranging from contactless check-in, front office management, guest request and housekeeping management to payroll, finance, inventory management and procurement,” shares Manoj K Mohanty, Senior Vice President - Sales, South Asia and South East Asia, IDS Next.

For the hospitality industry, IDS Next specialises in full-stack enterprise cloud solutions that help streamline both front and back office operations by offering seamless pathways. Some solutions are  FX Front Office Management and FX Front Desk, FX Gem, FX Guest Services and FX Steward, FX CRS, FX Book Your Table, FX Online Ordering and FX Sales and Catering, FX Housekeeping, FX POS and FX POS Ultra, FX Club and FX Wellness. 

For 2023, Mohanty shares, “Alongside the merger with ShawMan Software last year, we look forward to integrate many synergies in our solutions and combining our expertise. We focus on eliminating the need for hospitality businesses to work with multiple vendors and non-similar systems in order to implement the complete solution for their business. As we intend to offer full-stack cloud enterprise solutions in markets like hotels, restaurants, wellness and clubs.” As the tagline of IDS follows in being always ahead, the company focusses on innovation and constant improvement of services that fluctuate due to benchmarking the latest trends in the industry. 

On how they differ from competitors in the hospitality sector, Mohanty says, “The quality of our smart hotel software is backed by 35+ years of experience and expertise in the industry, with our local and online customer support available 24x7 in 30 languages. We maintain a standard HTNG API approach, integrating our solutions with over 100 of the world’s leading technology partners so hotel operations run smoother than before with our software. The IDS Next smart software solutions are PA DSS-certified and GDPR-compliant. Moreover, we are also ISO 27001 certified which means we ensure the safest and most secure operations for our customers and their guests.”