Hyatt Regency Ludhiana announces Syed Zulfiqar Ali as new General Manager

Hyatt Regency Ludhiana has appointed Syed Zulfiqar Ali as its new General Manager, effective May 16, 2024. Bringing over 22 years of invaluable experience in the hospitality industry, Zulfiqar Ali joins Hyatt Regency Ludhiana with a distinguished career marked by excellence and innovation. With a focus on leadership, profitability, and enhancing guest experiences, Zulfiqar Ali's appointment signals a new chapter of success for the hotel.

Zulfiqar Ali's impressive career journey includes leadership roles at properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune, where he garnered recognition for his dedication to excellence and guest satisfaction. Notably, he was awarded Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 & 2017 by BW Hotelier, showcasing his commitment to delivering exceptional service standards.

His commitment to service excellence has been unshakable and result driven. Through careful strategy and collaborations, under his leadership, Courtyard by Marriott Ahmedabad SBR secured reputable ranks in South Asia, driving profitability for stakeholders and the brand. The overall growth in various key performance indicators such as net operating profit, gross operating profit, total revenue, average daily rate, market share, revenue per available room, guest satisfaction, and guest voice growth was significant. This growth reflects Zulfiqar Ali's effectiveness in enhancing guest experiences and optimising operational efficiency. Additionally, Zulfiqar Ali achieved the highest guest voice growth Year over Year for 2023 in South Asia Marriott International.

"I am deeply honoured to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali, the newly appointed General Manager. "I am committed to building upon the hotel's legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar Ali's career reflects his passion for sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, his leadership achieved the highest water recycling rate in the APEC region, emphasising environmental stewardship. He implemented energy efficiency, water saving, and waste management measures, while supporting local businesses and establishing sustainable practices. He champions transformational leadership, nurturing a culture of learning, empowerment, and recognition, resulting in high-performance teams. His love for diverse cultures and cuisines inspired his hospitality career, where he has hosted global guests, orchestrated events, and curated personalized experiences. His journey has been personally transformative and professionally rewarding, driven by the desire to positively impact lives.