Hospitality Industry to Expect Supply in North Mumbai Market: Mohammed Shoeb, GM, Holiday Inn Mumbai International Airport

AN AVID fan of cricket and a die heart movie lover, Mohammed Shoeb was always attracted towards the Innovation and growth of the hospitality industry. Being well satisfied in opening four hotels as a General Manager in South India between 2005 and 2015, Shoeb is now spearheading the team of Holiday Inn Mumbai International Airport as the General Manager.

“My experiences pertaining to devising marketing strategies to accelerate business growth, hotel operation and guest-relationship management anchored me to this industry,” he says in a recent interaction with BW Hotelier. At Holiday Inn Mumbai International Airport, Shoeb has developed and executed standard operating procedures, business policies and motivational schemes. “My focus would be to curate experiences for the customers rather than just providing the usual standard offerings,” he says.

Sharing some insights on the growth rate of Holiday Inn Mumbai International Airport, he stated, “We have observed an occupancy growth rate of 9.3 percent in the year 2017 as compared to 2016; while we saw a growth rate of 6.2 percent in ADR (Average Daily Rate) in comparison to 2016. This year also we plan to maintain a similar occupancy as per last year targeting a reasonable ADR growth rate of 5.5 percent.”

According to Shoeb, Mumbai is the most favourable market when it comes to the hospitality sector with 75.5 percent of Occupancy from past three years. Sharing his thoughts towards it, he added, “The Mumbai market has been a leader in achieving the highest ADR and RevPar consecutively for the past five years. This continual uptick in performance is a testimony to the inherent strength and robust nature of the market, fuelled by strong growth in corporate travel and promising MICE and extended stay segments. The majority of the supply is expected to be at the mid-market positioning and is planned within the North Mumbai micro market.”