Dilsher Singh joins Crowne Plaza Today Gurugram as Front Office Manager

Crowne Plaza Today Gurugram, an IHG Hotel, has appointed Dilsher Singh as the Front Office Manager, effective March 2023. Singh joins the property as a seasoned hotelier from Aloft Bangalore Outer Ring Road, Bengaluru. Through his engagement with companies like Marriott International, Le Meridien Goa Calangute, W Goa and Goa Marriott Resort & Spa, he brings a diverse experience with him.

His areas of competence include brand loyalty and recognition, excellent people skills and the ability to multitask alongside growing business volumes by using advanced upsell techniques. He has a strong grasp of technology and the ability to think analytically. His last assignment was with the Aloft Bangalore Outer Ring Road as Front Office Manager.

Regional General Manager, IHG SWA, Norton Pereira, said, “I am delighted to announce that Dilsher Singh has joined Crowne Plaza Today Gurugram as Front Office Manager. I am confident that Dilsher’s knowledge, skills, and experience will prove to be valuable asset to our company."  

On his new role, Singh said, “Hospitality gives us the opportunity to turn strangers into our families and offer them not just a great hotel but a home. I firmly believe that we can achieve incredible heights by treating people right, providing them with the right training and tools to perform daily tasks. The intent is to set realistic customer expectations and then not just meet them, but to exceed them. I follow the quote by Henry Ford: 'Coming together is the beginning. Keeping together is the progress. Working together is success.' I am excited and looking forward to work closely with the team of Crowne Plaza Today Gurugram to take the legacy to the best possible heights.”