Crowne Plaza New Delhi Mayur Vihar appoints Pankaj Gupta as GM

Crowne Plaza New Delhi Mayur Vihar has appointed Pankaj Gupta as the new General Manager. A self-motivated hotel operation professional, he carries excellent interpersonal skills and a consistent track record. As an industry veteran with over 20 years in the hospitality industry, Gupta brings with him holistic experience including strategic leadership, guest experience and expertise in revenue analysis, yield management, sales and marketing. He started his career as a Front Office Associate and since then he has held various positions as a General Manager with leading hotels chains like Accor Hotels, Marriott International and IHG.

His achievements include opening a brand-new hotel from the ground up and set up the entire operations. He has moved to this role from Holiday Inn Jaipur, spearheading the operations of the hotel and was also responsible for the associates’ elicit performance, culminating fine guest experience and achieving the vision of the hotel.

“I am very excited to embark on this new journey with Crowne Plaza Mayur Vihar. I look forward to creating elevated experiences for our guests and taking the Hotel to the next level of success, hand in hand, with this excellent team,” said Pankaj Gupta, General Manager, Crowne Plaza New Delhi Mayur Vihar.