Air India has become the first airline in India to offer in-flight Wi-Fi internet connectivity on domestic routes. The service is now available on select Airbus A350, Boeing 787-9, and Airbus A321neo aircraft, enhancing the travel experience for passengers on both domestic and international flights.
“Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft,” said Rajesh Dogra, Chief Customer Experience Officer, Air India.
Travellers can stay connected at 10,000 feet, enabling them to browse, access social media, work, or communicate with family and friends during their journey. The service supports Wi-Fi-enabled devices, including laptops, tablets, and smartphones, and allows passengers to connect multiple devices simultaneously.
The rollout follows a successful pilot programme on international flights to destinations such as New York, London, Paris, and Singapore. Wi-Fi is complimentary for an introductory period on both domestic and international routes, with plans to expand the service across the fleet.