Swiss Quality, Swiss Reliability, Swiss Consistency

Lausanne Hospitality Consulting is a Swiss knowledge development and management advisory company. We are the consulting and executive education division of Ecole hôtelière de Lausanne – the world’s first hospitality management school – and we work closely with the Swiss Hotel Association.

Ecole hôtelière de Lausanne (EHL)was founded in 1893. It has since been a pioneer in education that has inspired the world of hospitality and created a unique professional community of 25,000 global industry executives and leaders whose shared values have been developed on EHL’s distinctive heritage. As the world’s premier reference in hospitality management, EHL offers university-level studies to talented and ambitious students that are aiming for top careers in the international hospitality sector.

Lausanne Hospitality Consulting (LHC): Established in 1976 in response to a growing industry demand for access to EHL’s unique knowledge, experience and expertise, LHC has developed into an independent Swiss knowledge development and management advisory company with its forte in hospitality.

While continuously adapting to the fast-changing business environment, LHC is setting new trends and benchmarks in hospitality – helping companies and individuals fulfil their aspirations and goals. We are strongly focused on employing the best experts to provide innovative and often revolutionary solutions to clients, while retaining our Swiss heritage values. Within our current offices, LHC consultants list 12 nationalities and more than 10 global languages. We have delivered unique services in more than 60 countries through our three centres of excellence:

·       Advisory Services

·       Executive Education

·       Development of Hospitality Learning Centres

LHC consultants and EHL faculty work jointly in task-forces on projects and cutting-edge development programmes. This guarantees that best possible solutions are applied to address specific issues in order to support our client’s assignments – drawing upon senior faculty members of EHL and of the Lausanne Hospitality Research (LHR) teams for relevant expertise, whenever necessary.

Advisory Services: The service sector continues to be one of the faster growing sectors across global economies. With quick and easy access to fast-paced technology enhancements companies are increasingly relying on organizational efficiencies, leadership effectiveness and process improvements to develop a competitive edge. Our advisory services are available to the hospitality industry as well as to all service functions within other organisations and include project planning, project realization and business support. Crystallization is our beginning-to-end approach from conceptualization and development to realization and integration, of global hospitality projects. Our consultants have extensive knowledge, experience and expertise in providing bespoke project development solutions.

Our client list includes hotels, hospitals, airlines, banks, high-end luxury and insurance companies, to name a few.

Executive Education: The ability to keep abreast with new developments is proving crucial in today’s global knowledge economy where change is constant and exponential. LHC continuously focuses on refining the design and delivery of a variety of its education programmes, ensuring that these are unique yet relevant to the contemporary conditions and needs of the hospitality and services industries.

Employers today favour individuals who show commitment to continuous learning by upgrading their expertise and keeping pace with industry trends. Employees, likewise, prefer companies that demonstrate commitment to the professional development of their people by investing in training and executive education, with a view to improve overall organizational efficiency and quality.

On a stand-alone basis or in coordination with advisory services, LHC’ executive education offers customized as well as open-to-enroll training modules and programmes across all levels of staff and management.

Development of Learning Centres: LHC has been developing hospitality learning centres around the world for more than 40 years. We recognize the importance of quality education to feed talent into the fast-paced and diverse hospitality industry. We employ a structured, geo-political approach that combines the experience and philosophy of Swiss hospitality education. Our unique expertise has allowed us to collaborate with local government departments, such as the Ministry of Education and the Ministry of Tourism, as well as inspirational investors and owners. These adventures have taken us to Kenya, Mexico, Dubai, Lebanon, Saudi Arabia, Algeria, China, South Korea, Thailand and India, to list a few.  

Lausanne Hospitality Consulting India: Recognizing the need for expert consulting and effective education in the hospitality arena across developing and emerging economies, prompted LHC to further its global reach by opening offices in India and China.

With its presence strongly established in India through key on-going mandates and partnerships, the logical next-step was to reinforce this presence with a high-impact team on the ground.

LHC India offers Swiss quality, reliability, consistency and innovation that align with Indian values, cultures and complexities. Our global team of consultants offer the benefits of multi-cultural, multi-national experience in hotel operations, project management, business development, general management and training, to provide on-going expertise in management advisory and executive education to organisations and institutions.

Photo: One of the buildings that make up the Ecole hôtelière de Lausanne.