A SEASONED hospitality expert, Smita Rathod brings with her 25 years of experience in the field of Housekeeping and Rooms Division in the hotel business. As the Director of Services, Rathod is responsible for overseeing all the aspects related to a guests experience at the hotel. She is responsible for overlooking the following divisions: housekeeping, front desk and customer complaints.
Rathod was earlier working with Courtyard by Marriott Pune for four years where she was the Rooms Division Manager and supervised the Housekeeping and Front Desk operations at the property.
Prior to that, Rathod worked as the Director Housekeeping at Sun n Sand Pune where she was responsible for overlooking the daily operations and was also given the entire responsibility of overlooking the renovations of the hotel.
Previously she has also been associated with Holiday Inn Pune, for which she worked during the pre-opening stage as an Assistant Manager and was later promoted as an Executive Housekeeper. She worked with Holiday Inn Pune for 7 years.
Rathod started her career with the Oberoi Towers in Mumbai as a floor supervisor.
Rathod has a passion for Housekeeping and in her free time enjoys Interior Designing and driving to new places with friends and family.
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