Resplendent Ceylon, the foremost boutique luxury hospitality brand in Sri Lanka, announces SafeStay initiative that includes a comprehensive manual aimed to serve as a guide to ensure stringent health and safety measures across the resorts located in Hatton, Weligama and Yala.
Malik Fernando, Managing Director, Resplendent Ceylon said, “Industries must take an in-depth look at their processes. Hotels and other tourism accommodation have a huge responsibility, requiring specific attention to build confidence and protect guests and staff.”
Resplendent Ceylon will make its SafeStay Health & Safety protocol available to all hotels and tourism accommodation locally and globally, as the company sees the need to work together at a time like this.
The manual seeks to ensure the health and safety of guests, teams, their families, and communities. It covers logistics and transport, guest and staff contact areas, emergency response, safety equipment, chemicals, maintenance as well as communications. Contents will be updated with new recommendations as they develop. Mandatory training of staff on the standard is already taking place at all three resorts, as the country is now relaxing restrictions, and domestic travel is expected to commence shortly.
Maheesha Ratnayake, Chief Operating Officer, Resplendent Ceylon said, “Our mission now includes helping others in the industry as responsible citizens in the fight against the pandemic. Our expertise in paying attention to detail is now more critical than ever.”
The boutique luxury hospitality brand looks forward to welcoming guests back to Sri Lanka, maintaining their renowned standard of excellence, as well as enhanced levels of safety and hygiene.
The manual seeks to ensure the health and safety of guests, teams, their families, and communities. It covers logistics and transport, guest and staff contact areas, emergency response, safety equipment, chemicals, maintenance as well as communications. Mandatory training of staff on the standard is already taking place at all three resorts.