By BW Hotelier
SOURAV RAKSHIT has been appointed as the Assistant Director Food & Beverage at Hyatt Regency Chennai. In his new role at Hyatt Regency Chennai, he will be expected to encourage employees to be creative and innovative and challenge and recognize them for their contribution to the success of the operation. He will also be expected to keep himself abreast of the hotel guest feedback, views and ensure that each profit centre is operated in line with maximizing profit while delivering on the brand promise.
Rakshit started his career with Hyatt Regency Kolkata in 2002 where he managed most of the outlets in the property. He holds a BSC degree from Calcutta University and a hotel management degree from IHMCT & AN and believes his strength are - team building, communication, inventory management, budgeting, business development, product enhancement, guest satisfaction to name a few.
In 2011 he got transferred as an Outlet Manager to Hyatt Regency Mumbai, where he served for a year. In 2012, he joined Hyatt Raipur as the Food & Beverage Manager where he served his last before joining Hyatt Regency Chennai. His core responsibilities at Hyatt Raipur were, ensuring the F&B activities are aligned with the respective corporate strategies, ensuring all employees deliver the brand promise and provide exceptional guest service at all times, analyzing business performance strategically to facilitate, accurate and meaningful forecasting.