Marriott International highlights ESG progress

The 2024 Serve 360 report highlights the company's global Environmental, Social and Governance progress

Marriott International recently released its 2024 Serve 360 Report highlighting the company’s global Environmental, Social and Governance (ESG) efforts and progress toward its 2025 Sustainability and Social Impact Goals. The report reflects data for the calendar year ended December 31, 2023.

The report features an “Around The World Highlights” addendum, which showcases ESG initiatives spanning each of the company’s regions – the Asia Pacific excluding China; Caribbean and Latin America; Europe, Middle East and Africa; Greater China; and United States and Canada – and performance tables and appendices with supporting information and data.

“At Marriott International, we take great pride in our longstanding focus on the fundamental principles of taking care of people, our communities and the planet. We believe our efforts to be a force for good around the world in destinations where we operate can help support the long-term success of our business and the wellbeing of associates and guests. We are focussed on fostering a more resilient, inclusive and responsible world for travel,” said Anthony Capuano, President and CEO, Marriott International.

In support of the United Nations Sustainable Development Goals, Marriott’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides the company’s ESG efforts through four focus areas, or “coordinates”: Nurture Our World, Sustain Responsible Operations, Empower Through Opportunity, and Welcome All and Advance Human Rights.

The report outlines, among other topics, data on company efforts related to sustainable operations, diversity and inclusion, volunteerism, and other ESG activities led by Marriott associates and hotels around the world.

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