Grand Hyatt Mumbai announces two key leadership appointments

Grand Hyatt Mumbai has appointed Khushboo Sangtani as Director of Marketing & Communications and Hema Narayane as Director of Celebrations. These appointments aim to enhance guest experiences and strengthen the hotel's brand presence.

Khushboo Sangtani brings over 10 years of experience in strategic marketing from ITC Hotels, where she was the Marketing and Communications Head for ITC Grand Goa Resort & Spa. In her new role, she will manage the hotel's marketing strategy, focusing on impactful campaigns and brand visibility.

Commenting on her appointment, Sangtani shared, “I am incredibly excited to join Grand Hyatt Mumbai and work alongside a talented team that is committed to excellence and innovation. The hotel’s rich legacy and its focus on delivering exceptional guest experiences align perfectly with my passion for hospitality and brand-building. I look forward to driving impactful marketing strategies that not only enhance brand presence but also resonate with our guests and community.” 

Hema Narayane, with 12 years in hospitality, previously served as Associate Director of Sales at Hyatt Pune. She will oversee event planning and execution for major gatherings at Grand Hyatt Mumbai.

Commenting on her new role, Narayane said, “Joining Grand Hyatt Mumbai as Director of Celebrations is an honour. I look forward to curating unique, personalised events that exceed guest expectations and create cherished memories. With my experience and passion for the art of celebrations, I am excited to contribute to the hotel’s continued success.”

Stephanie Gururani, Director of Sales and Marketing, Grand Hyatt Mumbai, commented, “We are delighted to welcome both Khushboo and Hema, whose expertise and passion will be key in enhancing the experiences we offer our guests. Khushboo’s strategic vision and proven success across digital, social, and experiential marketing, along with Hema’s dedication to delivering exceptional events, make each of them a tremendous asset to Grand Hyatt Mumbai. Their contributions will help us set new standards of luxury and service at our property.”