The nationwide lockdown to contain the spread of Coronavirus had interrupted the hotel industry operations in the country. FabHotels is undertaking every possible preventive measure to ensure the safety and wellbeing of their guests soon after. The company launches a new initiative “100% Safe Place to Stay”, under which it is implementing a host of measures at its 600+ franchise properties pan-India.
The initiative focuses on all properties being 100 per cent Disinfected, 100 per cent Safe and 100 per cent Convenient, and is the first of its kind step taken by any economy hotels brands in the country.
Key promises under this new initiative, which is being rolled out currently, include:
100 per cent Disinfected
* Sanitization every 2 hours
* Hospital-grade cleaning chemicals
* Masks, latex gloves for all staff
* Linen/ utensils washed in 70C+ water
* Special housekeeping protocols
100 per cent Safe
* Temperature check mandatory for all
* Sanitizers/masks for all
* Social distancing at reception/lifts
* PPE kits at all FabHotels
* Thoroughly trained staff
100 per cent Convenient
* Contactless check-in
* Contactless check-out
* Contactless payments
* In-room dining
* Covid information posters
To ensure 100 per cent safety for the guests, the hospitality brand is following an expansive range of preventative actions like zero breach of no contact policy and effectively maintaining social and physical distancing. To follow strict safety protocols, medically approved hand-sanitizers, protective masks, and PPE kits have been made readily available around the property for guests.
The sanitizer dispensers have been placed in all common areas such as front desk, receptions, and elevators. Square distance marker signs have been painted on floors at common areas like receptions, corridors, lifts to signify the importance of practicing social and physical distancing.
In the prevailing conditions, Namaste has been mandated as the greeting standard. Moreover, all guests are requested to handle their luggage themselves, the exceptional case being of disabled/elderly guests. In such a scenario, the staff has been instructed to sanitize the luggage before and after handling it.
The hotel staff too has been instructed to regularly monitor the temperature of their guests using Infrared Thermometer guns.
In the event of restaurants being out of order due to the restrictions on public gatherings, in-room dining facilities have been made available at all properties until the restaurants are granted authorization to re-commence operations.
Vaibhav Aggarwal, Founder & CEO, FabHotels said, “We want our guests to know that each FabHotel is a “100 per cent Safe Place to Stay”, and that adequate measures have been implemented to ensure the health and safety of guests. As guests start to travel again for business and leisure, we want them to know we are 100 per cent ready to host them.”
During the pandemic outbreak, FabHotels has also taken some proactive measures, which included their industry-first campaign, #WorkfromFabHotels. It endeavoured to help corporates such as IT, BPO and consulting companies maintain employee productivity while practicing social distancing.
“It's incredible how the FabHotel authorities are making the well-being of its team members, and the guests their highest priority. Through their assistance in implementing all the safety and sanitation measures in our property, we can ensure a safe, hospitable environment for all those who enter our doors post the lockdown,” said L. N. Yadav, Owner of FabHotel Premium Nest.
The budget hotel brand also launched a program called #Superheroes where it tied-up with leading medical institutions like Apollo, Columbia Asia, LHMC, Safdarjung hospital to provide safe and sanitised spaces for their medical staff. FabHotels is also working with administrations in multiple states to provide self-quarantine facilities for international guests returning via special flights.