Eros Hotel New Delhi strengthens its front office team

Eros Hotel New Delhi has appointed Amit Anand as the Front Office Manager. With an exemplary career in the hospitality industry for 16 years, Anand brings a great deal of knowledge and expertise gained through his extensive experience to the hotel. In his new role as Front Office Manager, he will be responsible for seamless procedures and providing outstanding guest service.

Heading the front office team, Anand will also supervise all guest service operations, making sure guests are welcomed cordially, checked-in swiftly, and helped with any needs during their stay at the hotel. He will set up high protocols for emergency circumstances, monitor security precautions, and ensure adherence to health norms and safety rules. He will be communicating with other departments like housekeeping, maintenance, and food and beverage to synchronise and elevate guest services and address the concerns raised by guests in the hotel. Recognised for his expertise in guest relations, problem-solving, and team leadership, he is poised to lead the front office operations of the hotel to new heights of excellence.

Anand's career spans renowned hospitality brands such as The Oberoi Hotel, Trident Hotel, The Leela Palace, and most recently as Front Office Manager at The Lodhi Hotel, New Delhi. His diverse background and deep industry knowledge will support him to excel while working at Eros Hotel.

Expressing enthusiasm for his new role, Amit Anand, said, “I am excited to begin this new spree of my career at Eros Hotel New Delhi, a synonym of luxurious hospitality in the heart of the Capital. I am keen to work with the extraordinarily talented team of the hotel and contribute to the growth of the hotel to make it the ideal destination for both business and leisure travellers. Together, we will strive to exceed expectations and create unforgettable experiences for our guests.”