'Lucknow Has Come Up Big Way on the Map of Indian Hospitality Industry'

WITH OVER 17 years of experience in hospitality operations, Pankaj Gupta has recently appointed as the General Manager at Renaissance Lucknow Hotel. With his new association with Renaissance Lucknow Hotel, Gupta aspires to provide unmatched guest delight to the citizens of Lucknow and take the Hotel to new heights. BW Hotelier spoke to Gupta to know more about his plans.

Expressing his views on the hospitality market of Lucknow, Gupta said, “With just 300-400 rooms in branded 4-5 star category till 2016 to almost 1200 rooms by the end of 2017 Lucknow has come up big way on the map of Indian hospitality industry. This is the only a good sign for the city since it can be looked at the destination for holding large city wide conferences, events and can cater big social events as well.”

How Renaissance Lucknow Hotel does plan to promote the Tourism? Answering to this Gupta said, “We closely work with some of the most reputed Inbound and domestic tour operators who operate regular itineraries on Heritage arc, Buddhist circuit and Golden Triangle extension. Apart from this our global loyalty program Marriott Rewards brings the well-travelled leisure travelers to Renaissance Lucknow.”

According to Gupta,  brand Renaissance itself is the biggest USP of the hotel since it is the only second Renaissance hotel in India after the success of first one in Mumbai from Marriott International. “While most of the other hotels are pure business brands, Renaissance globally is known to provide experience beyond business through features like RENmeetings, Navigator, Rlive. Apart from this our guests always compliment us for our location, mesmerizing view of Gomti river front and Ambedkar Park from almost all parts of the hotel and the human touch full of compassion and hospitality that team demonstrates all the time,” he told us.

“Within such a short time of my tenure with Renaissance Lucknow I have been fortunate to welcome and host some of the most respected personalities from sports, politics and Bollywood,” Gupta added. Gupta plans to take forward the hotels’s reputation as the most premium ultra-modern hotel in city of Nawabs and to be the most preferred hotel for our niche guests who wish to explore and discover something unusual every time they go to a luxury hotel.