Articles for Guest experience

Guest experience technology: Leading the way

With over 15 years of specialist experience in the field, MSR’s journey is one of innovation and a deep commitment to quality. With a portfolio that spans some of the most prestigious names in the industry, globally, MSR is shaping guest experiences in the market

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Centara Grand Mirage Beach Resort Pattaya partners with Havaianas Thailand

This collaboration, launching in December, includes the "Centara & Havaianas" promotion, featuring hands-on activities like “Make Your Own Havaianas” flip-flop crafting sessions for all ages

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Elevating hospitality in a growing market

A growing market like Lucknow presents several challenges. Increased competition requires us to constantly innovate our services to attract guests, says Rahul Nama, General Manager, Novotel Lucknow Gomti Nagar

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Ravindra Dhamale appointed as Front Office Manager at Hotel Sayaji

In his new role, he will manage daily front office operations, oversee guest experiences, and handle reservations, check-ins, and check-outs

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Luxury and responsibility in perfect harmony

Fairmont Jaipur blends extravagant luxury with eco-conscious practices, setting new standards for responsible opulence, says General Manager Rajat Sethi

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Puneet Sharma takes over as General Manager of Holiday Inn Jaipur

Veteran hospitality professional to enhance guest experience at Holiday Inn Jaipur

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