Author
The author is Former President of Duet India Hotels and currently Managing Director of Nouvelle Knowledge Services. He is a fellow member of Institute of Chartered Accountants of India.
Naveen Jain, Managing Director, Nouvelle Knowledge Services talks about concept of 'smart hotels'
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Travel and Hospitality along with High Street retail are the ones who will bear the most brunt, but we have seen this time and time again that we always tend to emerge stronger from a crisis, much more innovative and malleable, having relearnt the art of survival.
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