Author
The author is the Managing Director, South West Asia, of InterContinental Hotels Group.
Sudeep Jain, Managing Director, SWA, IHG Hotels & Resorts talks about initiatives taken by IHG for guests, colleagues, and society during these challenging times.
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Investing in training now will help you reap the benefits in the future, when you may have less time to prioritise such things. If you invest in this now, you will be well set for the recovery phase and your teams will be fully equipped to support your business.
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From IHG’s perspective, we believe that it is important to drive sustainable growth in the industry and pre-empt consumer and business trends.
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