GreatWhite Global: Smart solutions for seamless guest experiences

Girish Pillay, General Manager - Sales & Marketing, GreatWhite Global Pvt Ltd talks about how GreatWhite offers comprehensive electrical solutions for the hospitality industry in an exclusive interview with BW Hotelier

Beginning with conduits, the initial components in any project, GreatWhite offers comprehensive electrical solutions for the hospitality industry. The offerings include wires and cables, switchgears, LED lighting and project lighting solutions, switches and accessories, automation, fans and guest room management systems (GRMS). “We prioritise maximum guest comfort and convenience with our range of GRMS and wiring accessories, including stylish options like Arcus & Arcus Q hospitality switches — each with a unique look and feel. Additionally, we also offer SmarTouch switches that operate without any app dependency. Our guest-centric features include noiseless switches, LED indications and customisable solutions such as engravings on  the switches or colour options according to the interior of the hotel. All these products are designed to enhance the guest experience by providing intuitive and seamless control over lighting, climate & other room amenities,” says Girish Pillay, General Manager - Sales & Marketing, GreatWhite Global Pvt Ltd.

Guest satisfaction and ease of access at hotels
GreatWhite’s solutions elevate guest satisfaction and ease of access in hotels with customisable products designed for ultimate comfort. “Our GRMS features a Welcome Scene that triggers upon entry, automatically setting the room temperature. When guests check out, removing the key card turns off the lights, promoting energy savings. Seamlessly integrating with PMS & BMS, our systems ensure efficient room and energy management. The intuitive interface and easy-to-use controls act as a personal concierge, allowing guests to adjust lighting, curtains, temperature and fan settings, ensuring personalised stay,” informs Pillay, adding that GRMS integrates all room controls into a single system, providing convenience and efficiency for both guests and hotel management. Modes like LAUNDRY, MMR & DND among others further enhance the overall guest experience.

Recent trends
The recent trends in energy-efficient HVAC solutions emphasise on sustainability and user convenience. “Standalone air conditioning systems automatically adjust temperatures based on room occupancy, saving energy by setting higher temperatures (like 27°C) when guests are away and cooling rooms (to around 22°C) upon return. Voice and app-enabled controls offer easy management, ideal for service apartments and hotels. Integration with smart home systems allows for remote monitoring and control, providing extra flexibility. Automation in service apartments ensures customised settings, optimising comfort while maximising energy savings. The use of IoT technology creates interconnected systems providing real-time data and analytics. These advancements reflect a shift towards smarter, greener and more efficient hospitality solutions,” he shares.

Envisioning the future
As a Made in India brand, the company foresees a bright future aligned with the Make in India trend. “We are setting standards for innovation and excellence with intuitive controls, all designed and developed within India. Our commitment to sustainability, continuous improvement and an expanding product range positions us for continued success. With all facilities located in India, we can swiftly enhance and upgrade our products based on market requirements, ensuring we meet the evolving needs of our customers. Our future is indeed bright, driven by our dedication to quality and innovation,” says Pillay. 

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