Fairfield by Marriott Kolkata has taken a step toward diversity, equity, and inclusion (DEI) by hiring specially-abled associates at its renowned Kava multicuisine restaurant. In partnership with Sarthak Educational Trust, the hotel has employed deaf and non-verbal professionals, setting a new standard in the hospitality industry for integrating individuals with diverse abilities into its workforce.
Manoj Jangid, General Manager, Fairfield by Marriott Kolkata said, “In an industry where communication is pivotal, Fairfield by Marriott Kolkata is setting a new standard by integrating associates with diverse abilities into its team. Their passion to serve others is so inspiring. Looking at their skills and growth, as a team, we decided to get specially abled members on board and make them a part of our family & into our F&B team who have brought smiles, warmth and love to our restaurant Kava. They have not just been an inspiration for others like them, but also us, they’ve changed the way we approach our industry. Their employment is not only a testament to their individual skills but also an affirmation of the hotel’s dedication to inclusivity.”
Despite challenges with hearing and speech, the new associates at Kava have showcased exceptional expertise and dedication, contributing significantly to the restaurant’s operations. The hotel has implemented comprehensive training and support systems to ensure seamless communication and collaboration among all team members, fostering a respectful and inclusive environment.
Rohan Sirohia, Founder & CEO at Goodwyn Tea, said, “Hospitality means serving from the heart – A nicely brewed tea can be made by any hands but the right aroma comes from the heart that makes it, and that’s what makes them so special.”
