Cygnett Hotels & Resorts launches a comprehensive leadership program

In a major initiative to train current and emerging hospitality industry leaders, Cygnett Hotels & Resorts has introduced its Comprehensive Cygnett Leadership Development Program (CLDP). This initiative marks a significant milestone in the company’s commitment to nurturing talent, driving innovation and ensuring sustained growth within the organisation. At the heart of CLDP lies an intense and comprehensive training module of nine months, divided into three phases.
The hotel industry today faces a shortage of skilled leaders who can adapt to rapid market changes, enhance guest satisfaction, and manage diverse teams. This gap hampers operational efficiency, management innovation, and the ability to maintain competitive service standards.
The hospitality company’s Founder and Chairman Sarbendra Sarkar said, “We recognize the importance of nurturing and empowering future leaders at Cygnett Hotels & Resorts. Today’s competitive market requires a pipeline of visionary leaders who can help build and secure an edge over the rest. CLDP provides insight into real-life examples so hospitality leaders understand how the right mindset, attitude, and communication directly impact team performance."
The training programme encompasses reference material, daily operational tasks, virtual sessions, assignments, and one-to-one interaction with industry experts. The programme has been designed holistically to provide a structured framework that includes people skills, leadership skills, digitalization, a strategic approach to key hotel departments, HR management, accounting for non-accountants, finance, marketing, auditing, and cultural transformation. The programme is in line with international standards and offers an internationally recognised certification too.
The group’s Associate Director of Learning & Development and Quality Assurance, Sachin Gaur says, “The leadership development program offers an exceptional opportunity for our team members to develop advanced leadership skills, rethink strategies, and adapt to ensure the organization remains at the forefront of progress. This comprehensive program will empower our key leaders to foresee future trends and unlock new avenues for business growth."
CLDP complements the Cygnett Learning Academy, catering to internal and external participants and offers a wide range of training programs, from job-specific sessions to brand immersion and soft skills development. The academy has played a crucial role in helping the company's team develop and acquire new skills throughout their careers.