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Novotel Mumbai International Airport has promoted Sugandh Ahuja to the role of Director of Operations. Ahuja, who previously served as Rooms Division Manager, brings over 15 years of experience in the hospitality sector. She holds a Bachelor's Degree in Tourism Studies, also completed several leadership programs within Accor.
In her new role, she will manage multiple departments, with a focus on operational efficiency, guest satisfaction, and adherence to regulations, while also engaging in strategic planning. Her history of enhancing operational performance and financial results in various hotel settings has been noted.
Rachita Sood, General Manager, Novotel Mumbai International Airport, commented on the promotion, “Sugandh has been an integral part of our team, and her dedication to guest satisfaction and operational efficiency has been truly exceptional. We are confident that in her new role as Director of Operations, she will continue to elevate the standards of service and excellence that Novotel Mumbai International Airport is known for.”
Expressing her excitement about her promotion, Ahuja mentioned, "I am delighted to take on the new role at Novotel Mumbai International Airport. I look forward to continuing our journey of delivering outstanding guest experiences while driving operational success. My focus will remain on fostering a culture of excellence and teamwork, ensuring that we meet and exceed our guests' expectations."
