Novotel Goa Resort & Spa and Novotel Goa Candolim names Joy Fernandes as the Cluster IT Manager

Novotel Goa Resort & Spa and Novotel Goa Candolim have announced the appointment of Joy Fernandes as their new Cluster IT Manager. With a strong background in IT operations and a proven track record, he is set to elevate the properties’ technological infrastructure and efficiency.

Fernandes previously served at Novotel Bengaluru Outer Ring Road and Ibis Bengaluru Outer Ring Road, managing IT systems for a combined inventory of 526 rooms. His expertise spans operational systems support, IT strategy, business continuity, and disaster recovery. Holding a Diploma in Computer Hardware & Networking, Joy brings both technical proficiency and practical experience to his role.

At the Goa properties, Fernandes will oversee IT operations to ensure seamless technology integration into business functions, enhance efficiency, and optimise the user experience. His responsibilities include bolstering cybersecurity, managing budgets, and vendor relations, and keeping the hotels aligned with emerging technological advancements. A key focus for Fernandes will be leading initiatives in cloud computing and artificial intelligence to maintain a competitive edge in the hospitality sector. These projects aim to enhance guest services while supporting the operational demands of the properties.

"We are excited to welcome Joy to the Novotel Goa team," said Sachin Maheshwary, General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim. “His extensive experience in hospitality IT management will be invaluable as we strive to enhance our technological capabilities and guest experiences.”

"I am thrilled to join the team at Novotel Goa," said Joy Fernandes upon his appointment. "I look forward to applying my skills and experience to drive strategic initiatives that will benefit both properties."